Le Couvent Chambres D’Hôtes, 12800 Saint-Just-sur-Viaur, FRANCE
Téléphone : +33 (0) 6 27 53 24 61
Directeur de la publication: FLYNN CARROLL Louise
WIX.com, Tel Aviv ISRAEL
Website Design and Development
FLYNN CARROLL Louise, Le Couvent, 12800 Saint-Just-sur-Viaur, FRANCE
WIX.com, Tel Aviv ISRAEL
Information made available
The content made available on this site is provided for informational purposes. The existence of a link from our site to another site does not constitute an endorsement of that site or its content. It is up to the Internet user to use this information with discernment and critical thinking. The publisher cannot be held liable for the information, opinions and recommendations made by these third parties. Any hypertext link to our site must be expressly authorized in advance by the publisher.
The site must be considered as an inseparable whole. The information contained therein is reserved for exclusively personal use and may not be reproduced or communicated in whole or in part. All the elements constituting this site (texts, messages, images, photos, graphics, logos, brands, sounds, video, software, plans, names, creations and various protectable works, databases) as well as the site itself. same, come under French and international legislation on copyright and intellectual property. These elements are the exclusive property of the owner of the website www.lecouventfrance.fr, except for elements produced by external contributors who have not assigned their copyrights. Any reproduction, representation or distribution, for purposes other than personal, of all or part of the content of this site on any medium or by any process whatsoever is prohibited. Failure to comply with this prohibition constitutes an infringement liable to engage the civil and criminal liability of the counterfeiter.
In accordance with the law "Informatique et Liberté" n ° 78-17 of January 6, 1978 by the law of August 6, 2004 relating to data processing, files and freedoms, you have a right of access and rectification on the personal data that you leave on this site. To exercise these rights, contact us using the information below. In addition, we undertake to take all necessary precautions to preserve the security of this information and in particular to prevent it from being distorted, damaged or communicated to third parties, natural or legal persons.
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
A number of our pages use third-part cookies for statistics:
Google Analytics : traffic data
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do, some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
How to control cookies
You can control and/or delete cookies as you wish – for details, see https://www.aboutcookies.org/ You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website and some services and functionalities may not work.
Privacy & GDPR Policy
The European regulation No. 2016/679 of 27 April 2016, or General Data Protection Regulation (GDPR), came into force on 25 May 2018. Basically, this new law replaces the Data Protection Act. This is a European wide law and as such affects how we use and store information we receive from guests and enquirers. It covers all data, whether electronic or paper based.
What information we collect from you.
When you make a booking with us we collect the names of all the guests who will be staying, the home address, email address and telephone number of the person making the booking.
How we use the information you give us.
We use your email to communicate with you, to send you booking confirmation and answer any queries you email us, and to thank you after your visit and ask you for a review. We will also add details of how you can keep in touch with us on social media, should you wish to do this.
We will not use your telephone number unless we need to contact you urgently or if we cannot reach you by email.
We do not do a newsletter or use Mailchimp. We use Facebook and Twitter to market our chambres d’hote and our own website. We never pass your details to any third party.
Access to your Information
You have the right to request a copy of the information we hold about you. If you would like a copy of this please email firstname.lastname@example.org
Right to be forgotten
All customers have the right to ask us to remove their details from our records. However, this does not override the legislative requirements (e.g., the Fiche Identite Individuelle form – see below). Legally, we ask guests to complete the French Fiche Identite Individuelle police aliens form, which we have to legally keep for 6 months from date of arrival. Only the local police can ask for the details on this form. This form and the information contained on it are destroyed by us after the required time period.
We are also required by law to keep financial records for 7 years, so guests cannot ask to be erased from these financial records.
If you contact us direct and book to stay with us, and complete a booking form, then be assured that your details are kept secure on our system via password controlled entry and are not used for any other purpose or shared with any other person or business. We need your email address to send through booking forms, answer any queries you have regarding the property or to send you terms & conditions, booking confirmation etc. We will send you a follow up email after your stay to thank you for staying, asking you to leave a review or feedback and details of how to stay in contact with us. We don’t need explicit consent for this. We will NOT add you to a marketing mailing list.
If you book via one of our booking partners, for example Booking.com, they have also to comply with GDPR regulations and have their own safeguards and policies.
Similarly, if you choose to follow us on social media (e.g. Facebook or Twitter), we don’t need consent as you have already accepted the terms & conditions on that platform. Again, we will not ask you for your email address in order to send you newsletters etc.
Notification of Data Breaches
The GDPR will require us to notify the Information Commissioner’s’ Office within 72 hours of first having become aware of the breach where that breach is likely to “result in a risk for the rights and freedoms of individuals”. For any breach, we are required to notify the customers “without undue delay” after first becoming aware of a data breach.